{"id":10115,"date":"2021-07-09T14:56:03","date_gmt":"2021-07-09T12:56:03","guid":{"rendered":"https:\/\/roxxlight.com\/?page_id=10115"},"modified":"2025-05-14T09:14:47","modified_gmt":"2025-05-14T07:14:47","slug":"support-app","status":"publish","type":"page","link":"https:\/\/roxxlight.com\/de\/support-app\/","title":{"rendered":"Support App"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.16&#8243; background_color=&#8220;#131624&#8243; background_enable_image=&#8220;off&#8220; parallax=&#8220;on&#8220; width=&#8220;100%&#8220; min_height=&#8220;913px&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; width_tablet=&#8220;&#8220; width_phone=&#8220;100%&#8220; width_last_edited=&#8220;on|phone&#8220; custom_padding=&#8220;|||25px|false|false&#8220; global_colors_info=&#8220;{}&#8220; width__hover_enabled=&#8220;on|desktop&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; text_font_size=&#8220;19px&#8220; header_font=&#8220;|300|||||||&#8220; header_text_color=&#8220;#DBA000&#8243; header_font_size=&#8220;50px&#8220; header_2_text_color=&#8220;#DBA000&#8243; header_2_font_size=&#8220;44px&#8220; width=&#8220;100%&#8220; header_font_size_tablet=&#8220;&#8220; header_font_size_phone=&#8220;37px&#8220; header_font_size_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h1 style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/02\/App-Icon-300x300.png\" width=\"145\" height=\"145\" alt=\"\" class=\"wp-image-6576 alignnone size-medium\"><\/h1>\n<h1 style=\"text-align: center;\"><\/h1>\n<h1 style=\"text-align: center;\"><\/h1>\n<h1 style=\"text-align: center;\"><\/h1>\n<h1 style=\"text-align: center;\">H\u00e4ufig gestellte Fragen<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8220;4.16&#8243; width_tablet=&#8220;&#8220; width_phone=&#8220;97%&#8220; width_last_edited=&#8220;on|phone&#8220; custom_margin=&#8220;-26px||||false|false&#8220; global_colors_info=&#8220;{}&#8220; width__hover_enabled=&#8220;on|desktop&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.16&#8243; global_colors_info=&#8220;{}&#8220;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_accordion db_closeable=&#8220;on&#8220; db_initial_state=&#8220;all_closed&#8220; open_toggle_background_color=&#8220;RGBA(0,0,0,0)&#8220; closed_toggle_text_color=&#8220;#FFFFFF&#8220; closed_toggle_background_color=&#8220;rgba(0,0,0,0)&#8220; icon_color=&#8220;#DBA000&#8243; use_icon_font_size=&#8220;on&#8220; icon_font_size=&#8220;34px&#8220; icon_font_size_tablet=&#8220;&#8220; icon_font_size_phone=&#8220;24px&#8220; icon_font_size_last_edited=&#8220;on|phone&#8220; _builder_version=&#8220;4.23.1&#8243; _module_preset=&#8220;default&#8220; toggle_text_color=&#8220;#FFFFFF&#8220; toggle_level=&#8220;h4&#8243; toggle_font=&#8220;|800|||||||&#8220; toggle_font_size=&#8220;20px&#8220; closed_toggle_font_size=&#8220;20px&#8220; body_text_color=&#8220;#FFFFFF&#8220; body_font_size=&#8220;17px&#8220; text_orientation=&#8220;left&#8220; width=&#8220;100%&#8220; custom_margin=&#8220;0px||||false|false&#8220; custom_padding=&#8220;50px|||50px|false|false&#8220; hover_transition_duration=&#8220;200ms&#8220; hover_enabled=&#8220;0&#8243; toggle_font_size_tablet=&#8220;&#8220; toggle_font_size_phone=&#8220;16px&#8220; toggle_font_size_last_edited=&#8220;on|phone&#8220; closed_toggle_font_size_tablet=&#8220;&#8220; closed_toggle_font_size_phone=&#8220;&#8220; closed_toggle_font_size_last_edited=&#8220;on|phone&#8220; body_font_size_tablet=&#8220;&#8220; body_font_size_phone=&#8220;16px&#8220; body_font_size_last_edited=&#8220;on|phone&#8220; border_width_all=&#8220;0px&#8220; border_color_all=&#8220;#FFFFFF&#8220; border_width_left=&#8220;3px&#8220; border_color_left=&#8220;#dba000&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;][et_pb_accordion_item title=&#8220;Wie verbinde ich mein Ger\u00e4t und die App \u00fcber Bluetooth?&#8220; open=&#8220;off&#8220; open_toggle_text_color=&#8220;#FFFFFF&#8220; open_toggle_background_color=&#8220;RGBA(0,0,0,0)&#8220; icon_color=&#8220;#DBA000&#8243; open_icon_color=&#8220;#DBA000&#8243; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; toggle_text_color=&#8220;#FFFFFF&#8220; toggle_level=&#8220;h3&#8243;]<\/p>\n<h4><strong>Spielplan:<\/strong><\/h4>\n<p>Schritt 1: Gehe im Men\u00fc des ROXX-Ger\u00e4ts auf &#8222;Einstellungen&#8220; und w\u00e4hle &#8222;Wireless DMX&#8220;.<\/p>\n<p>Schritt 2: Verwende die Pfeile, um nach unten zu scrollen und stelle sicher, dass Bluetooth eingeschaltet ist.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10093 alignnone size-medium\" src=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/07\/Display.BLE_-300x123.png\" alt=\"\" width=\"169\" height=\"69\"><\/p>\n<p>Sobald Bluetooth aktiviert ist, wird &#8222;BLE&#8220; auf dem Homescreen angezeigt.<\/p>\n<p>(Es gibt eine Abk\u00fcrzung auf dem Ger\u00e4t, mit der du Bluetooth schnell aktivieren oder deaktivieren kannst: Dr\u00fccke ESC + Pfeil nach oben, best\u00e4tige dann mit ENTER oder gehe zur\u00fcck mit ESC)<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>iOS-Ger\u00e4t:<\/strong><\/h4>\n<p>Schritt 1: Stelle sicher, dass Bluetooth auf dem Ger\u00e4t, mit dem du die ROXX.APP verwendest, aktiviert ist.<\/p>\n<p>Schritt 2: \u00d6ffne die ROXX.APP und klicke auf das folgende Symbol in der oberen linken Ecke.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10102 alignnone size-medium\" src=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/07\/icon-connectivity-300x198.png\" alt=\"\" width=\"198\" height=\"131\"><\/p>\n<p>Schritt 3: Auf deinem iOS-Smartphone oder -Tablet wird nun die ROXX-Leuchte mit aktiviertem Bluetooth angezeigt. Bitte w\u00e4hle aus und best\u00e4tige mit &#8222;Fertig&#8220;. <\/p>\n<p>Ein kleiner wei\u00dfer Punkt neben &#8222;BLE&#8220; auf dem Homescreen zeigt an, dass die Kopplung korrekt ist und Bluetooth das aktive Protokoll ist. (Bitte beachte, dass DMX immer Vorrang hat) <\/p>\n<p>(Bei der ersten Bluetooth-Verbindung zwischen deinem mobilen Ger\u00e4t und der ROXX Fixture fragt die ROXX.APP nach einem Bluetooth-Passwort. Bitte gib das gleiche &#8222;BLE-Passwort&#8220; ein, das auch in der Leuchte eingestellt ist. Die Standardeinstellung ist &#8222;000000&#8220;. Men\u00fc -&gt; Einstellungen -&gt; Wireless DMX -&gt; BLE Passwort.)   <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;Wie verbinde ich zus\u00e4tzliche Ger\u00e4te mit der ROXX.APP?&#8220; open_toggle_text_color=&#8220;#FFFFFF&#8220; open_toggle_background_color=&#8220;RGBA(0,0,0,0)&#8220; icon_color=&#8220;#DBA000&#8243; open_icon_color=&#8220;#DBA000&#8243; _builder_version=&#8220;4.23.1&#8243; _module_preset=&#8220;default&#8220; background_image=&#8220;https:\/\/roxxlight.com\/wp-content\/uploads\/2022\/03\/roxx-app-connectivity.png&#8220; background_enable_image=&#8220;on&#8220; background_size=&#8220;custom&#8220; background_image_width=&#8220;49%&#8220; background_image_height=&#8220;0%&#8220; background_position=&#8220;bottom_left&#8220; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; toggle_text_color=&#8220;#FFFFFF&#8220; toggle_level=&#8220;h3&#8243; open=&#8220;on&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<p><span>Da Bluetooth normalerweise nur eine Verbindung zwischen 2 Ger\u00e4ten herstellt, kommuniziert die ROXX.APP oder das verwendete iOS-Ger\u00e4t nur mit einer Lampe.<\/span><\/p>\n<p><span>Diese stellt die &#8222;Router-Lampe&#8220; in der Einrichtung dar und verteilt das von der App empfangene DMX-Signal an andere Ger\u00e4te. Um weitere Lampen zu diesem Setup hinzuzuf\u00fcgen, werden sie \u00fcber CRMX (LumenRadio) mit der &#8222;Router-Lampe&#8220; verbunden. <\/span><\/p>\n<p><span>Die folgende Vorgehensweise wird empfohlen:<\/span><span><\/span><span><\/span><\/p>\n<ol>\n<li>Nimm die folgenden Einstellungen unter &#8222;Einstellungen\/Drahtloses DMX&#8220; f\u00fcr alle Lampen vor, die zus\u00e4tzlich zur Router-Lampe gesteuert werden sollen:<\/li>\n<\/ol>\n<p style=\"padding-left: 40px;\"><span>CRMX = <strong>Ein<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span>Betriebsmodus = <strong>Empfangen<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span>Empfangsr\u00fcckstellung = <strong>Ja<\/strong><\/span><\/p>\n<p><span> <\/span><\/p>\n<ol start=\"2\">\n<li>Nimm die folgenden Einstellungen f\u00fcr die &#8222;Routerlampe&#8220; vor:<\/li>\n<\/ol>\n<p style=\"padding-left: 40px;\"><span>CRMX = <strong>Ein<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span>Betriebsmodus = <strong>\u00dcbertragen<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span>Transmit Link = <strong>Ja<\/strong><\/span><span><strong><\/strong><\/span><\/p>\n<p><span><strong><\/strong><\/span><\/p>\n<p><span>Wenn sp\u00e4ter weitere Ger\u00e4te hinzugef\u00fcgt werden, m\u00fcssen diese beiden Punkte f\u00fcr diese Ger\u00e4te einfach wiederholt werden.<\/span><\/p>\n<p><span>Die individuelle Steuerung erfolgt dann wie gewohnt, indem die DMX-Adresse f\u00fcr jede Lampe entsprechend dem programmierten Patch in der ROXX.APP eingestellt wird.<\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;Was brauche ich, um die App mit meinem Ger\u00e4t zu verbinden?&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; open=&#8220;off&#8220;]Die ROXX.APP kommuniziert direkt \u00fcber Bluetooth mit dem <sup style=\"font-size: .6em; line-height: 1em;\">ROXX\u00ae<\/sup> Ger\u00e4t, es wird keine externe Hardware ben\u00f6tigt.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;Kann ich auch Ger\u00e4te von anderen Herstellern anschlie\u00dfen?&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; open=&#8220;off&#8220;]Zu einem sp\u00e4teren Zeitpunkt wird es m\u00f6glich sein, \u00fcber In-App-K\u00e4ufe auch Ger\u00e4te anderer Hersteller mit der App zu steuern.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;Mit welchen Ger\u00e4ten ist die App kompatibel?&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; open=&#8220;off&#8220;]Die ROXX.APP ist mit allen iOS-Mobilger\u00e4ten kompatibel, die Firmware 13.0 oder h\u00f6her verwenden.<\/p>\n<p>.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;Wie kann ich Projekte mit Kunden oder Kollegen teilen?  &#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; open=&#8220;off&#8220;]Bereite die gew\u00fcnschten Lichtszenen vor und teile sie dann mit dem Ger\u00e4t des Kunden \u00fcber die Cloud, Airdrop, E-Mail oder Messenger-Dienste, indem du sie einfach exportierst.<\/p>\n<p>Um die Showdatei zu exportieren, gehe bitte auf &#8222;Men\u00fc&#8220; -&gt; &#8222;Show Management&#8220; -&gt; &#8222;Show exportieren&#8220;.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;Welche Farbmodi sind \u00fcber die App zug\u00e4nglich?  &#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; open=&#8220;off&#8220;]Verschiedene Farbmodi wie RGB, HSI, lineare CCT einschlie\u00dflich vordefinierter Wei\u00dflichtvorlagen, Gr\u00fcn-\/Magentaverschiebung und eine riesige Auswahl an voreingestellten, auf LEE abgestimmten Farbfiltern sind sofort zug\u00e4nglich.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;Hilfe! Die ROXX.APP l\u00e4sst mich kein weiteres ROXX-Ger\u00e4t anschlie\u00dfen. &#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; open=&#8220;off&#8220;]<\/p>\n<p>Wenn du bereits ein ROXX-Ger\u00e4t \u00fcber Bluetooth mit der ROXX.APP verbunden hast und nun versuchst, ein anderes ROXX-Ger\u00e4t mit der App zu verbinden, kann ein Fehler auftreten, der auf veraltete iOS-Versionen zur\u00fcckzuf\u00fchren ist.<\/p>\n<p>Wenn du das zweite ROXX-Ger\u00e4t in den Bluetooth-Einstellungen deines Mobilger\u00e4ts nicht finden kannst oder dein Mobilger\u00e4t dich automatisch mit dem ersten Ger\u00e4t verbindet, f\u00fchre folgende Schritte aus:<\/p>\n<p>Schritt 1: Schlie\u00dfe die App vollst\u00e4ndig und ziehe den Stecker des ROXX-Ger\u00e4ts, damit definitiv keine Verbindung zwischen den beiden Ger\u00e4ten besteht.<\/p>\n<p>Schritt 2: \u00d6ffne die Einstellungen deines Mobilger\u00e4ts und klicke auf Bluetooth. Unter &#8222;Meine Ger\u00e4te&#8220; solltest du das ROXX-Ger\u00e4t sehen. Bitte klicke auf die Informationsschaltfl\u00e4che und ignoriere das Ger\u00e4t. <\/p>\n<p>Schritt 3: Schalte nun das ROXX-Ger\u00e4t ein und stelle sicher, dass Bluetooth aktiviert ist, bevor du die ROXX.APP \u00f6ffnest und beides verbindest.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8220;Funktioniert die Verbindung immer noch nicht?  &#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; open=&#8220;off&#8220;]<\/p>\n<p class=\"p1\">Einige iOS-Ger\u00e4te stellen automatisch eine Verbindung zu einem werbenden <sup>ROXX\u00ae<\/sup> Bluetooth-Ger\u00e4t her, ohne dass es als verf\u00fcgbares Ger\u00e4t im Bluetooth-Men\u00fc des Mobilger\u00e4ts angezeigt wird.<\/p>\n<p class=\"p1\">Normalerweise erscheint das Ger\u00e4t als &#8222;TimoTwo&#8220; (der Name des LumenRadio Funkchips, der in den meisten <sup>ROXX\u00ae<\/sup> Produkten eingebaut ist).<\/p>\n<p class=\"p1\">Wenn das mobile Ger\u00e4t bereits zu einem fr\u00fcheren Zeitpunkt mit einem anderen <sup>ROXX\u00ae<\/sup> Ger\u00e4t verbunden war, ist es m\u00f6glich, dass es bereits einen Eintrag namens &#8222;TimoTwo&#8220; in der Liste &#8222;Meine Ger\u00e4te&#8220; gibt, aber die Verbindung fehlschl\u00e4gt.<\/p>\n<p class=\"p2\"><a href=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/08\/Systemeinstellungen-TimoTwo.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/08\/Systemeinstellungen-TimoTwo-300x69.png\" width=\"408\" height=\"94\" alt=\"\" class=\"wp-image-10788 alignnone size-medium\"><\/a><\/p>\n<p class=\"p1\">Wenn das der Fall ist, dr\u00fccke<span class=\"Apple-converted-space\"> <\/span>f\u00fcr weitere Informationen und w\u00e4hle &#8222;Diese Einheit ignorieren&#8220;.<\/p>\n<p class=\"p1\">Nachdem du das getan hast, starte bitte die ROXX.APP neu.<\/p>\n<p class=\"p1\">Bei einigen iOS-Ger\u00e4ten kann es vorkommen, dass du das <sup>ROXX\u00ae-Ger\u00e4t<\/sup> &#8222;ignorieren&#8220; musst, nachdem du den Bluetooth-Pin des <sup>ROXX\u00ae-Produkts<\/sup> ge\u00e4ndert hast, bevor du dich wieder verbinden kannst.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; custom_margin_tablet=&#8220;&#8220; custom_margin_phone=&#8220;||-116px||false|false&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_social_media_follow disabled_on=&#8220;off|on|on&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; text_orientation=&#8220;center&#8220; custom_margin_tablet=&#8220;&#8220; custom_margin_phone=&#8220;-25px||||false|false&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_social_media_follow_network social_network=&#8220;facebook&#8220; url=&#8220;https:\/\/www.facebook.com\/roxxlight&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#3b5998&#8243; global_colors_info=&#8220;{}&#8220; follow_button=&#8220;off&#8220; url_new_window=&#8220;on&#8220;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8220;instagram&#8220; url=&#8220;https:\/\/www.instagram.com\/roxx.light\/&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#ea2c59&#8243; global_colors_info=&#8220;{}&#8220; follow_button=&#8220;off&#8220; url_new_window=&#8220;on&#8220;]instagram[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8220;linkedin&#8220; url=&#8220;https:\/\/www.linkedin.com\/company\/roxx-gmbh\/&#8220; _builder_version=&#8220;4.16&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#007bb6&#8243; global_colors_info=&#8220;{}&#8220; follow_button=&#8220;off&#8220; url_new_window=&#8220;on&#8220;]linkedin[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>H\u00e4ufig gestellte FragenSpielplan: Schritt 1: Gehe im Men\u00fc des ROXX-Ger\u00e4ts auf &#8222;Einstellungen&#8220; und w\u00e4hle &#8222;Wireless DMX&#8220;. Schritt 2: Verwende die Pfeile, um nach unten zu scrollen und stelle sicher, dass Bluetooth eingeschaltet ist. Sobald Bluetooth aktiviert ist, wird &#8222;BLE&#8220; auf dem Homescreen angezeigt. (Es gibt eine Abk\u00fcrzung auf dem Ger\u00e4t, mit der du Bluetooth schnell [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section fb_built=\"1\" _builder_version=\"4.8.2\" background_color=\"#131624\" background_enable_image=\"off\" parallax=\"on\" width=\"100%\" min_height=\"913px\"][et_pb_row _builder_version=\"4.9.0\" _module_preset=\"default\" width_tablet=\"\" width_phone=\"100%\" width_last_edited=\"on|phone\" custom_padding=\"|||25px|false|false\" width__hover_enabled=\"on|desktop\"][et_pb_column type=\"4_4\" _builder_version=\"4.8.1\" _module_preset=\"default\"][et_pb_text _builder_version=\"4.9.2\" _module_preset=\"default\" text_text_color=\"#FFFFFF\" text_font_size=\"19px\" header_font=\"|300|||||||\" header_text_color=\"#DBA000\" header_font_size=\"50px\" header_2_text_color=\"#DBA000\" header_2_font_size=\"44px\" width=\"100%\" header_font_size_tablet=\"\" header_font_size_phone=\"37px\" header_font_size_last_edited=\"on|phone\"]<\/p><h1 style=\"text-align: center;\"><img class=\"wp-image-6576 alignnone size-medium\" src=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/02\/App-Icon-300x300.png\" alt=\"\" width=\"145\" height=\"145\" \/><\/h1><h1 style=\"text-align: center;\">\u00a0<\/h1><h1 style=\"text-align: center;\">\u00a0<\/h1><h1 style=\"text-align: center;\">\u00a0<\/h1><h1 style=\"text-align: center;\">Frequently Asked Questions<\/h1><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.4.4\" width_tablet=\"\" width_phone=\"97%\" width_last_edited=\"on|phone\" custom_margin=\"-26px||||false|false\" width__hover_enabled=\"on|desktop\"][et_pb_column type=\"4_4\" _builder_version=\"4.4.4\"][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.9.2\" _module_preset=\"default\"][et_pb_column type=\"4_4\" _builder_version=\"4.9.2\" _module_preset=\"default\"][et_pb_accordion db_closeable=\"on\" db_initial_state=\"all_closed\" open_toggle_background_color=\"RGBA(0,0,0,0)\" closed_toggle_text_color=\"#FFFFFF\" closed_toggle_background_color=\"rgba(0,0,0,0)\" icon_color=\"#DBA000\" use_icon_font_size=\"on\" icon_font_size=\"34px\" icon_font_size_tablet=\"\" icon_font_size_phone=\"24px\" icon_font_size_last_edited=\"on|phone\" _builder_version=\"4.9.2\" _module_preset=\"default\" toggle_text_color=\"#FFFFFF\" toggle_level=\"h4\" toggle_font=\"|800|||||||\" toggle_font_size=\"20px\" closed_toggle_font_size=\"20px\" body_text_color=\"#FFFFFF\" body_font_size=\"17px\" text_orientation=\"left\" width=\"100%\" custom_margin=\"0px||||false|false\" custom_padding=\"50px|||50px|false|false\" hover_transition_duration=\"200ms\" hover_enabled=\"0\" toggle_font_size_tablet=\"\" toggle_font_size_phone=\"16px\" toggle_font_size_last_edited=\"on|phone\" closed_toggle_font_size_tablet=\"\" closed_toggle_font_size_phone=\"\" closed_toggle_font_size_last_edited=\"on|phone\" body_font_size_tablet=\"\" body_font_size_phone=\"16px\" body_font_size_last_edited=\"on|phone\" border_width_all=\"0px\" border_color_all=\"#FFFFFF\" border_width_left=\"3px\" border_color_left=\"#dba000\" sticky_enabled=\"0\"][et_pb_accordion_item title=\"How do I connect my fixture and the app via Bluetooth?\" open=\"on\" open_toggle_text_color=\"#FFFFFF\" _builder_version=\"4.9.2\" _module_preset=\"default\" hover_enabled=\"0\" toggle_text_color=\"#FFFFFF\" toggle_level=\"h3\" sticky_enabled=\"0\" icon_color=\"#DBA000\" open_toggle_background_color=\"RGBA(0,0,0,0)\"]<\/p><h4><strong>Fixture:<\/strong><\/h4><p>Step 1: Go to \"Settings\" in the ROXX fixture menu and select \"Wireless DMX\".<\/p><p>Step 2: Use the arrows to scroll down and make sure Bluetooth is turned on.<\/p><p><img class=\"wp-image-10093 alignnone size-medium\" src=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/07\/Display.BLE_-300x123.png\" alt=\"\" width=\"169\" height=\"69\" \/><\/p><p>The little white dot next to BLE is the indicator that Bluetooth is turned on.<\/p><p>(There is a shortcut on the fixture for quickly enabling or disabling Bluetooth: Press ESC + arrow up, then confirm by pressing ENTER or step back by pressing ESC)<\/p><p>\u00a0<\/p><h4><strong>iOS Device:<\/strong><\/h4><p>Step 1: Make sure Bluetooth is enabled on the device with which you're using the ROXX.APP.<\/p><p>Step 2: Open the ROXX.APP and click on the following icon in the upper left corner.<\/p><p><img class=\"wp-image-10102 alignnone size-medium\" src=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/07\/icon-connectivity-300x198.png\" alt=\"\" width=\"198\" height=\"131\" \/><\/p><p>Step 3: Your iOS Smartphone or tablet will now show the ROXX fixture with activated Bluetooth.<\/p><p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"What do I need to connect the app with my fixture?\" _builder_version=\"4.9.2\" _module_preset=\"default\" open=\"off\"]<\/p><p>The ROXX.APP communicates directly via Bluetooth with the ROXX<sup style=\"font-size: .6em; line-height: 1em;\">\u00ae<\/sup> fixture, there is no need for any external hardware.<\/p><p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"Can I connect fixtures from other manufacturers?\" _builder_version=\"4.9.2\" _module_preset=\"default\" open=\"off\"]<\/p><p>Yes, in addition to ROXX\u00ae fixtures, third-party devices with integrated CRMX technology can also be controlled. You only need to connect one fixture with the app, the other fixtures will be controlled via CRMX.<\/p><p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"With which devices is the app compatible?\" _builder_version=\"4.9.2\" _module_preset=\"default\" open=\"off\"]<\/p><p>The ROXX.APP is compatible with all iOS mobile devices.<\/p><p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"How do I share projects with clients or collegues? \" _builder_version=\"4.9.2\" _module_preset=\"default\" open=\"off\"]<\/p><p>Prepare the desired lighting scenes and then share them with the customer's device via cloud, airdrop, email or messenger services by simply exporting them.<\/p><p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"Which color modes are accessible via the app? \" _builder_version=\"4.9.2\" _module_preset=\"default\" open=\"off\"]<\/p><p>Various color modes are immediately accessible, such as RGB, HSI, linear CCT including predefined white light templates, green\/magenta shift and a huge variety of preset LEE matched color filters.<\/p><p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.9.0\" _module_preset=\"default\"][et_pb_row _builder_version=\"4.9.0\" _module_preset=\"default\" custom_margin_tablet=\"\" custom_margin_phone=\"||-116px||false|false\" custom_margin_last_edited=\"on|phone\" locked=\"off\"][et_pb_column type=\"4_4\" _builder_version=\"4.9.0\" _module_preset=\"default\"][et_pb_social_media_follow disabled_on=\"off|on|on\" _builder_version=\"4.9.0\" _module_preset=\"default\" text_orientation=\"center\" custom_margin_tablet=\"\" custom_margin_phone=\"-25px||||false|false\" custom_margin_last_edited=\"on|phone\"][et_pb_social_media_follow_network social_network=\"facebook\" _builder_version=\"4.9.0\" _module_preset=\"default\" background_color=\"#3b5998\" follow_button=\"off\" url_new_window=\"on\"]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=\"instagram\" _builder_version=\"4.9.0\" _module_preset=\"default\" background_color=\"#ea2c59\" follow_button=\"off\" url_new_window=\"on\"]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","footnotes":""},"class_list":["post-10115","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support App - Roxxlight<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/roxxlight.com\/de\/support-app\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support App - Roxxlight\" \/>\n<meta property=\"og:description\" content=\"H\u00e4ufig gestellte FragenSpielplan: Schritt 1: Gehe im Men\u00fc des ROXX-Ger\u00e4ts auf &quot;Einstellungen&quot; und w\u00e4hle &quot;Wireless DMX&quot;. 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