{"id":36891,"date":"2025-03-31T14:35:21","date_gmt":"2025-03-31T12:35:21","guid":{"rendered":"https:\/\/roxxlight.com\/appui\/"},"modified":"2025-05-14T09:14:47","modified_gmt":"2025-05-14T07:14:47","slug":"appui","status":"publish","type":"page","link":"https:\/\/roxxlight.com\/fr\/appui\/","title":{"rendered":"Support App"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#131624&Prime; background_enable_image=\u00a0\u00bboff\u00a0\u00bb parallax=\u00a0\u00bbon\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb min_height=\u00a0\u00bb913px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb|||25px|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb width__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb text_font_size=\u00a0\u00bb19px\u00a0\u00bb header_font=\u00a0\u00bb|300|||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#DBA000&Prime; header_font_size=\u00a0\u00bb50px\u00a0\u00bb header_2_text_color=\u00a0\u00bb#DBA000&Prime; header_2_font_size=\u00a0\u00bb44px\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_font_size_phone=\u00a0\u00bb37px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1 style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/02\/App-Icon-300x300.png\" width=\"145\" height=\"145\" alt=\"\" class=\"wp-image-6576 alignnone size-medium\"><\/h1>\n<h1 style=\"text-align: center;\"><\/h1>\n<h1 style=\"text-align: center;\"><\/h1>\n<h1 style=\"text-align: center;\"><\/h1>\n<h1 style=\"text-align: center;\">Questions fr\u00e9quemment pos\u00e9es<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb97%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb-26px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb width__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion db_closeable=\u00a0\u00bbon\u00a0\u00bb db_initial_state=\u00a0\u00bball_closed\u00a0\u00bb open_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb closed_toggle_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb icon_color=\u00a0\u00bb#DBA000&Prime; use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb34px\u00a0\u00bb icon_font_size_tablet=\u00a0\u00bb\u00a0\u00bb icon_font_size_phone=\u00a0\u00bb24px\u00a0\u00bb icon_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb toggle_level=\u00a0\u00bbh4&Prime; toggle_font=\u00a0\u00bb|800|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb closed_toggle_font_size=\u00a0\u00bb20px\u00a0\u00bb body_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_font_size=\u00a0\u00bb17px\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_margin=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb50px|||50px|false|false\u00a0\u00bb hover_transition_duration=\u00a0\u00bb200ms\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; toggle_font_size_tablet=\u00a0\u00bb\u00a0\u00bb toggle_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb toggle_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb closed_toggle_font_size_tablet=\u00a0\u00bb\u00a0\u00bb closed_toggle_font_size_phone=\u00a0\u00bb\u00a0\u00bb closed_toggle_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb body_font_size_tablet=\u00a0\u00bb\u00a0\u00bb body_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb body_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb border_color_all=\u00a0\u00bb#FFFFFF\u00a0\u00bb border_width_left=\u00a0\u00bb3px\u00a0\u00bb border_color_left=\u00a0\u00bb#dba000&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_accordion_item title=\u00a0\u00bbComment connecter mon appareil et l&apos;application via Bluetooth ?\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb open_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb icon_color=\u00a0\u00bb#DBA000&Prime; open_icon_color=\u00a0\u00bb#DBA000&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb toggle_level=\u00a0\u00bbh3&Prime;]<\/p>\n<h4><strong>Fixture :<\/strong><\/h4>\n<p>\u00c9tape 1 : Va dans \u00ab\u00a0Settings\u00a0\u00bb dans le menu de l&rsquo;appareil ROXX et s\u00e9lectionne \u00ab\u00a0Wireless DMX\u00a0\u00bb.<\/p>\n<p>\u00c9tape 2 : Utilise les fl\u00e8ches pour faire d\u00e9filer vers le bas et assure-toi que le Bluetooth est activ\u00e9.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10093 alignnone size-medium\" src=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/07\/Display.BLE_-300x123.png\" alt=\"\" width=\"169\" height=\"69\"><\/p>\n<p>Une fois que le Bluetooth est activ\u00e9, \u00ab\u00a0BLE\u00a0\u00bb appara\u00eet sur l&rsquo;\u00e9cran d&rsquo;accueil.<\/p>\n<p>(Il existe un raccourci sur l&rsquo;appareil pour activer ou d\u00e9sactiver rapidement le Bluetooth : Appuyer sur ESC + fl\u00e8che vers le haut, puis confirmer en appuyant sur ENTER ou reculer en appuyant sur ESC).<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>Appareil iOS :<\/strong><\/h4>\n<p>\u00c9tape 1 : Assure-toi que le Bluetooth est activ\u00e9 sur l&rsquo;appareil avec lequel tu utilises ROXX.APP.<\/p>\n<p>\u00c9tape 2 : Ouvre ROXX.APP et clique sur l&rsquo;ic\u00f4ne suivante dans le coin sup\u00e9rieur gauche.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10102 alignnone size-medium\" src=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/07\/icon-connectivity-300x198.png\" alt=\"\" width=\"198\" height=\"131\"><\/p>\n<p>\u00c9tape 3 : ton smartphone ou ta tablette iOS affiche maintenant le luminaire ROXX dont le Bluetooth est activ\u00e9. S\u00e9lectionne et confirme avec \u00ab\u00a0done\u00a0\u00bb. <\/p>\n<p>Un petit point blanc \u00e0 c\u00f4t\u00e9 de \u00ab\u00a0BLE\u00a0\u00bb sur l&rsquo;\u00e9cran d&rsquo;accueil indique que l&rsquo;appairage est correct et que Bluetooth est le protocole actif. (Remarque que le DMX est toujours prioritaire). <\/p>\n<p>(Pour la premi\u00e8re connectivit\u00e9 Bluetooth entre ton appareil mobile et le luminaire ROXX, ROXX.APP te demandera un mot de passe Bluetooth. Renseigne le m\u00eame \u00ab\u00a0mot de passe BLE\u00a0\u00bb que celui d\u00e9fini \u00e0 l&rsquo;int\u00e9rieur du luminaire. Par d\u00e9faut, le mot de passe est \u00ab\u00a0000000\u00a0\u00bb. Menu -&gt; Settings -&gt; Wireless DMX -&gt; BLE Password.)   <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbComment connecter des appareils suppl\u00e9mentaires \u00e0 la ROXX.APP ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb open_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb icon_color=\u00a0\u00bb#DBA000&Prime; open_icon_color=\u00a0\u00bb#DBA000&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/roxxlight.com\/wp-content\/uploads\/2022\/03\/roxx-app-connectivity.png\u00a0\u00bb background_enable_image=\u00a0\u00bbon\u00a0\u00bb background_size=\u00a0\u00bbcustom\u00a0\u00bb background_image_width=\u00a0\u00bb49%\u00a0\u00bb background_image_height=\u00a0\u00bb0%\u00a0\u00bb background_position=\u00a0\u00bbbottom_left\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb toggle_level=\u00a0\u00bbh3&Prime; open=\u00a0\u00bbon\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p><span>Comme le Bluetooth n&rsquo;\u00e9tablit g\u00e9n\u00e9ralement qu&rsquo;une connexion entre 2 appareils, la ROXX.APP ou l&rsquo;appareil iOS utilis\u00e9 ne communique qu&rsquo;avec une seule lampe.<\/span><\/p>\n<p><span>Elle repr\u00e9sente la \u00ab\u00a0lampe routeur\u00a0\u00bb dans la configuration et distribue le signal DMX re\u00e7u de l&rsquo;application \u00e0 d&rsquo;autres appareils. Pour ajouter d&rsquo;autres lampes \u00e0 cette installation, elles sont connect\u00e9es \u00e0 la \u00ab\u00a0lampe routeur\u00a0\u00bb via CRMX (LumenRadio). <\/span><\/p>\n<p><span>La proc\u00e9dure suivante est recommand\u00e9e :<\/span><span><\/span><span><\/span><\/p>\n<ol>\n<li>Effectue les r\u00e9glages suivants sous \u00ab\u00a0R\u00e9glages\/DMX sans fil\u00a0\u00bb pour toutes les lampes qui doivent \u00eatre contr\u00f4l\u00e9es en plus de la lampe du routeur :<\/li>\n<\/ol>\n<p style=\"padding-left: 40px;\"><span>CRMX = <strong>On<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span>Mode de fonctionnement = <strong>r\u00e9ception<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span>R\u00e9initialisation de la r\u00e9ception = <strong>Oui<\/strong><\/span><\/p>\n<p><span> <\/span><\/p>\n<ol start=\"2\">\n<li>Effectue les r\u00e9glages suivants pour la \u00ab\u00a0lampe du routeur\u00a0\u00bb :<\/li>\n<\/ol>\n<p style=\"padding-left: 40px;\"><span>CRMX = <strong>On<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span>Mode de fonctionnement = <strong>transmission<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span>Lien de transmission = <strong>Oui<\/strong><\/span><span><strong><\/strong><\/span><\/p>\n<p><span><strong><\/strong><\/span><\/p>\n<p><span>Si d&rsquo;autres appareils sont ajout\u00e9s par la suite, il suffit de r\u00e9p\u00e9ter ces deux points pour ces appareils.<\/span><\/p>\n<p><span>Le contr\u00f4le individuel s&rsquo;effectue alors comme d&rsquo;habitude en r\u00e9glant l&rsquo;adresse DMX de chaque lampe en fonction du patch programm\u00e9 dans le ROXX.APP.<\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbDe quoi ai-je besoin pour connecter l&apos;appli \u00e0 mon luminaire ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]Le ROXX.APP communique directement par Bluetooth avec l&rsquo;appareil <sup style=\"font-size: .6em; line-height: 1em;\">ROXX\u00ae<\/sup>, il n&rsquo;y a pas besoin de mat\u00e9riel externe.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPuis-je connecter des appareils d&apos;autres fabricants ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]\u00c0 une date ult\u00e9rieure, il sera possible de contr\u00f4ler des appareils d&rsquo;autres fabricants avec l&rsquo;appli par le biais d&rsquo;achats in-app.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbAvec quels appareils l&apos;application est-elle compatible ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]La ROXX.APP est compatible avec tous les appareils mobiles iOS, utilisant le micrologiciel 13.0 ou une version plus r\u00e9cente.<\/p>\n<p>.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbComment puis-je partager des projets avec des clients ou des coll\u00e8gues ?  \u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]Pr\u00e9pare les sc\u00e8nes d&rsquo;\u00e9clairage souhait\u00e9es, puis partage-les avec l&rsquo;appareil du client via les services cloud, airdrop, email ou messenger en les exportant simplement.<\/p>\n<p>Pour exporter le fichier du spectacle, va dans \u00ab\u00a0Menu\u00a0\u00bb -&gt; \u00ab\u00a0Gestion du spectacle\u00a0\u00bb -&gt; \u00ab\u00a0Exporter le spectacle\u00a0\u00bb.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQuels sont les modes de couleurs accessibles via l&apos;appli ?  \u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]Diff\u00e9rents modes de couleur sont imm\u00e9diatement accessibles, tels que RVB, HSI, CCT lin\u00e9aire, y compris des mod\u00e8les pr\u00e9d\u00e9finis de lumi\u00e8re blanche, le d\u00e9calage vert\/magenta et une \u00e9norme vari\u00e9t\u00e9 de filtres de couleur pr\u00e9r\u00e9gl\u00e9s adapt\u00e9s \u00e0 LEE.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbAide ! ROXX.APP ne me permet pas de connecter un autre appareil ROXX. \u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p>Lorsque tu as d\u00e9j\u00e0 connect\u00e9 un luminaire ROXX \u00e0 la ROXX.APP via Bluetooth et que tu essaies maintenant de connecter un autre luminaire ROXX \u00e0 l&rsquo;appli, une erreur peut se produire en raison de versions iOS obsol\u00e8tes.<\/p>\n<p>Si tu n&rsquo;arrives pas \u00e0 trouver le deuxi\u00e8me appareil ROXX dans les param\u00e8tres Bluetooth de ton appareil mobile ou si ton appareil mobile te connecte automatiquement au premier appareil, essaie les \u00e9tapes suivantes :<\/p>\n<p>\u00c9tape 1 : Ferme compl\u00e8tement l&rsquo;appli et d\u00e9branche l&rsquo;appareil ROXX pour qu&rsquo;il n&rsquo;y ait d\u00e9finitivement plus de connexion entre les deux.<\/p>\n<p>\u00c9tape 2 : Ouvre les param\u00e8tres de ton appareil mobile et clique sur Bluetooth. Sous \u00ab\u00a0mes appareils\u00a0\u00bb, tu devrais voir l&rsquo;appareil ROXX, clique sur le bouton d&rsquo;information et ignore l&rsquo;appareil. <\/p>\n<p>\u00c9tape 3 : Allume maintenant l&rsquo;appareil ROXX et assure-toi que le Bluetooth est activ\u00e9 avant d&rsquo;ouvrir ROXX.APP et de connecter les deux appareils.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbLa connexion ne fonctionne toujours pas ?  \u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p class=\"p1\">Certains appareils iOS se connectent automatiquement \u00e0 une unit\u00e9 <sup>ROXX\u00ae<\/sup> Bluetooth publicitaire sans l&rsquo;afficher comme appareil disponible \u00e0 l&rsquo;int\u00e9rieur du menu Bluetooth des appareils mobiles.<\/p>\n<p class=\"p1\">En g\u00e9n\u00e9ral, l&rsquo;appareil appara\u00eet sous le nom de \u00ab\u00a0TimoTwo\u00a0\u00bb (le nom de la puce sans fil LumenRadio int\u00e9gr\u00e9e dans la plupart des produits <sup>ROXX\u00ae<\/sup> ).<\/p>\n<p class=\"p1\">Si l&rsquo;appareil mobile \u00e9tait d\u00e9j\u00e0 connect\u00e9 \u00e0 un autre appareil <sup>ROXX\u00ae<\/sup> \u00e0 un moment donn\u00e9 auparavant, il est possible qu&rsquo;il y ait d\u00e9j\u00e0 un \u00e9l\u00e9ment appel\u00e9 \u00ab\u00a0TimoTwo\u00a0\u00bb dans la liste de \u00ab\u00a0mes appareils\u00a0\u00bb mais que la connexion \u00e9choue.<\/p>\n<p class=\"p2\"><a href=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/08\/Systemeinstellungen-TimoTwo.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/08\/Systemeinstellungen-TimoTwo-300x69.png\" width=\"408\" height=\"94\" alt=\"\" class=\"wp-image-10788 alignnone size-medium\"><\/a><\/p>\n<p class=\"p1\">Si c&rsquo;est le cas, appuie sur<span class=\"Apple-converted-space\"> <\/span>pour obtenir plus d&rsquo;informations et choisis \u00ab\u00a0ignorer cet appareil\u00a0\u00bb.<\/p>\n<p class=\"p1\">Apr\u00e8s avoir fait cela, red\u00e9marre ROXX.APP.<\/p>\n<p class=\"p1\">Avec certains appareils iOS, il est possible que tu doives \u00ab\u00a0ignorer\u00a0\u00bb l&rsquo;unit\u00e9 <sup>ROXX\u00ae<\/sup> apr\u00e8s avoir chang\u00e9 la broche bluetooth du produit <sup>ROXX\u00ae<\/sup>, avant de pouvoir te connecter \u00e0 nouveau.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||-116px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_social_media_follow disabled_on=\u00a0\u00bboff|on|on\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb-25px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_social_media_follow_network social_network=\u00a0\u00bbfacebook\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/www.facebook.com\/roxxlight\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#3b5998&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb follow_button=\u00a0\u00bboff\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=\u00a0\u00bbinstagram\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/www.instagram.com\/roxx.light\/\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#ea2c59&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb follow_button=\u00a0\u00bboff\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb]instagram[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=\u00a0\u00bblinkedin\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/www.linkedin.com\/company\/roxx-gmbh\/\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#007bb6&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb follow_button=\u00a0\u00bboff\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb]linkedin[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Questions fr\u00e9quemment pos\u00e9esFixture : \u00c9tape 1 : Va dans \u00ab\u00a0Settings\u00a0\u00bb dans le menu de l&rsquo;appareil ROXX et s\u00e9lectionne \u00ab\u00a0Wireless DMX\u00a0\u00bb. \u00c9tape 2 : Utilise les fl\u00e8ches pour faire d\u00e9filer vers le bas et assure-toi que le Bluetooth est activ\u00e9. Une fois que le Bluetooth est activ\u00e9, \u00ab\u00a0BLE\u00a0\u00bb appara\u00eet sur l&rsquo;\u00e9cran d&rsquo;accueil. (Il existe un raccourci [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-36891","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support App - Roxxlight<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/roxxlight.com\/support-app\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support App - Roxxlight\" \/>\n<meta property=\"og:description\" content=\"Questions fr\u00e9quemment pos\u00e9esFixture : \u00c9tape 1 : Va dans &quot;Settings&quot; dans le menu de l&#039;appareil ROXX et s\u00e9lectionne &quot;Wireless DMX&quot;. \u00c9tape 2 : Utilise les fl\u00e8ches pour faire d\u00e9filer vers le bas et assure-toi que le Bluetooth est activ\u00e9. Une fois que le Bluetooth est activ\u00e9, &quot;BLE&quot; appara\u00eet sur l&#039;\u00e9cran d&#039;accueil. (Il existe un raccourci [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/roxxlight.com\/support-app\/\" \/>\n<meta property=\"og:site_name\" content=\"Roxxlight\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/roxxlight\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-14T07:14:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/02\/App-Icon-300x300.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/roxxlight.com\/support-app\/\",\"url\":\"https:\/\/roxxlight.com\/support-app\/\",\"name\":\"Support App - Roxxlight\",\"isPartOf\":{\"@id\":\"https:\/\/roxxlight.com\/de\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/roxxlight.com\/support-app\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/roxxlight.com\/support-app\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/02\/App-Icon-300x300.png\",\"datePublished\":\"2025-03-31T12:35:21+00:00\",\"dateModified\":\"2025-05-14T07:14:47+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/roxxlight.com\/support-app\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/roxxlight.com\/support-app\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/roxxlight.com\/support-app\/#primaryimage\",\"url\":\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/02\/App-Icon-300x300.png\",\"contentUrl\":\"https:\/\/roxxlight.com\/wp-content\/uploads\/2021\/02\/App-Icon-300x300.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/roxxlight.com\/support-app\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/roxxlight.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support App\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/roxxlight.com\/de\/#website\",\"url\":\"https:\/\/roxxlight.com\/de\/\",\"name\":\"Roxxlight\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/roxxlight.com\/de\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/roxxlight.com\/de\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/roxxlight.com\/de\/#organization\",\"name\":\"Roxxlight\",\"url\":\"https:\/\/roxxlight.com\/de\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/roxxlight.com\/de\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/roxxlight.com\/wp-content\/uploads\/2024\/04\/Logo-ROXX_Newsletter-black.png\",\"contentUrl\":\"https:\/\/roxxlight.com\/wp-content\/uploads\/2024\/04\/Logo-ROXX_Newsletter-black.png\",\"width\":600,\"height\":114,\"caption\":\"Roxxlight\"},\"image\":{\"@id\":\"https:\/\/roxxlight.com\/de\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/roxxlight\",\"https:\/\/www.instagram.com\/roxx.light\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support App - Roxxlight","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/roxxlight.com\/support-app\/","og_locale":"fr_FR","og_type":"article","og_title":"Support App - Roxxlight","og_description":"Questions fr\u00e9quemment pos\u00e9esFixture : \u00c9tape 1 : Va dans \"Settings\" dans le menu de l'appareil ROXX et s\u00e9lectionne \"Wireless DMX\". \u00c9tape 2 : Utilise les fl\u00e8ches pour faire d\u00e9filer vers le bas et assure-toi que le Bluetooth est activ\u00e9. 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