Frequently Asked Questions

How do I connect my fixture and the app via Bluetooth?

Fixture:

Step 1: Go to “Settings” in the ROXX fixture menu and select “Wireless DMX”.

Step 2: Use the arrows to scroll down and make sure Bluetooth is turned on.

Once Bluetooth is enabled, “BLE” will appear on the homesceen.

(There is a shortcut on the fixture for quickly enabling or disabling Bluetooth: Press ESC + arrow up, then confirm by pressing ENTER or step back by pressing ESC)

iOS Device:

Step 1: Make sure Bluetooth is enabled on the device with which you’re using the ROXX.APP.

Step 2: Open the ROXX.APP and click on the following icon in the upper left corner.

Step 3: Your iOS Smartphone or tablet will now show the ROXX fixture with activated Bluetooth. Please select and confirm with “done”.

A little white dot next to “BLE” on the homesceen indicates the correct pairing and Bluetooth is the active protocol. (Please note that DMX is always prioritized)

(For the first Bluetooth connectivity between your mobile device and ROXX fixture, the ROXX.APP will ask for a Bluetooth Password. Please fill in the same “BLE Password” which is set inside the fixture. By default, please use “000000”. Menu -> Settings -> Wireless DMX -> BLE Password.)

What do I need to connect the app with my fixture?

The ROXX.APP communicates directly via Bluetooth with the ROXX^® fixture, there is no need for any external hardware.

Can I connect fixtures from other manufacturers?

At a later date, it will be possible to control devices from other manufacturers with the app via in-app purchases.

Which devices is the app compatible with?

The ROXX.APP is compatible with all iOS mobile devices, using Firmware 13.0 or higher.

How do I share projects with clients or collegues?

Prepare the desired lighting scenes and then share them with the customer’s device via cloud, airdrop, email or messenger services by simply exporting them.

To export the show file please go to “Menu” -> “Show Management” -> “Export show”.

Which color modes are accessible via the app?

Various color modes are immediately accessible, such as RGB, HSI, linear CCT including predefined white light templates, green/magenta shift and a huge variety of preset LEE matched color filters.

Help! ROXX.APP won't let me connect another ROXX fixture.

When you have already connected a ROXX fixture to the ROXX.APP via Bluetooth and are now trying to connect another ROXX fixture to the app, there may be an error that can occur due to outdated iOS versions.

If you are not able to find the second ROXX fixture in the Bluetooth settings on your mobile device or you’re mobile device automatically connects you to the first fixture try the following steps:

Step 1: Close the app completely and pull the plug on the ROXX fixture so there’s definitely no connection between the two.

Step 2: Open the settings on you mobile device and click on Bluetooth. Under “my devices” you should see the ROXX fixture, please click the information button and ignore the fixture.

Step 3: Now turn the ROXX device on and make sure Bluetooth is enabled before opening the ROXX.APP and connecting both.

Is the connection still not working?

Some iOS devices automatically connect to an advertising ROXX^® Bluetooth unit without showing it as an available device inside the mobile devices Bluetooth menu.

Usually the unit appears as „TimoTwo“ (the name of the LumenRadio wireless chip built in the most ROXX^® products).

If the mobile device was already connected to another ROXX^® device at any point in time before, it is possible that there is already an item called „TimoTwo“ in the list of „my devices“ but the connection fails.

If that is the case, press for more information and choose „ignore this unit“.

After you have done that, please restart the ROXX.APP.

With some iOS devices it is possible that you have to „ignore“ the ROXX^® unit after changing the bluetooth pin of the ROXX^® product, before you are able to connect again.